Refunds or replacement for our products can be done only with reasonable cause.
Refunds (if applicable)
If you need to refund an item, send us an email at firstname.lastname@example.org. We will refund amount back to your credit card account.
Replacement (if applicable)
If you need to replace an item, send us an email at email@example.com.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.